As part of the new mail server, we've added a feature to copy messages tagged as spam to a separate folder, OneWeekOfSpam. This gives users a week to recover misdiagnosed messages if they've used myWaterloo's Deliver/Divert/Forward/Respond utility
to delete tagged spam, or if they've mistakenly deleted a tagged message from their inbox.
One-week-old messages are deleted from the OneWeekOfSpam folder weekly, and a sender summary (each message's From: line) is sent to users for review. (We had been summarizing From:, Subject: and Date: lines, but found that the volume and content was oppressive and offensive for some users, particularly those on open aliases like che1a@cape.)
Faked From: addresses
addresses are almost certainly faked. Don't respond to them. Sometimes, spammers will even insert your
address into the From: field, hoping to get the mail delivered.
Users who use the IMAP protocol to read their mail may need to subscribe
to the OneWeekOfSpam folder in order to examine the contents of any of the messages.
For example, to subscribe to the OneWeekOfSpam folder while logged into myWaterloo's mail utility
- select Folders from the top menu, then
- click on Show Unsubscribed from the Folder Navigator menu,
- check the box next to OneWeekOfSpam, and
- select Subscribe to Folder(s) from the Choose Action: drop-down menu.
You can then click Hide Unsubscribed
to hide any unsubscribed folders.
To review the past week's collection of spam, select OneWeekOfSpam
from the Open Folder
drop-down menu at the right-hand side of the top menu.