New Feature
As part of the new mail server, we've added a feature to copy messages tagged as spam to a separate folder, OneWeekOfSpam. This gives users a week to recover misdiagnosed messages if they've used
myWaterloo's Deliver/Divert/Forward/Respond utility to delete tagged spam, or if they've mistakenly deleted a tagged message from their inbox.
One-week-old messages are deleted from the OneWeekOfSpam folder weekly, and a sender summary (each message's From: line) is sent to users for review. (We had been summarizing From:, Subject: and Date: lines, but found that the volume and content was oppressive and offensive for some users, particularly those on open aliases like che1a@cape.)
Faked From: addresses
Spammer's
From: addresses are almost certainly faked. Don't respond to them. Sometimes, spammers will even insert
your address into the From: field, hoping to get the mail delivered.
Accessing OneWeekOfSpam
Users who use the IMAP protocol to read their mail may need to
subscribe to the OneWeekOfSpam folder in order to examine the contents of any of the messages.
For example, to subscribe to the OneWeekOfSpam folder while logged into
myWaterloo's mail utility,
- select Folders from the top menu, then
- click on Show Unsubscribed from the Folder Navigator menu,
- check the box next to OneWeekOfSpam, and
- select Subscribe to Folder(s) from the Choose Action: drop-down menu.
You can then click
Hide Unsubscribed to hide any unsubscribed folders.
To review the past week's collection of spam, select
OneWeekOfSpam from the
Open Folder drop-down menu at the right-hand side of the top menu.
